Total quality management and organisational performance in the nigerian beverage firm
Sulaimon Olanrewaju Adebiyi – Martins Eromose Odigie – Jonathan Ehimen Ekpudu
The study examines the effect of Total Quality Management (TQM) practices on organisational performance in the Nigerian beverage industry. The study’s target population was 343 employees of Nigeria Bottling company in Lagos, Nigeria, from where 185 employees were selected and used as sample through purposive sampling technique.