Lenka Vačoková

Abstract

The aim of this paper is to analyse alternative dispute resolution (ADR) for consumer disputes in the Slovak republic according to Act No. 391/2015 Coll. on alternative dispute resolution for consumer as amended. Through this act Directive 2013/11 /EU of the EP and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR) has been implemented. Author of the papers used scientific methods of analysis, comparison, deduction, induction and synthesis. She tried to evaluate the application of consumer ADR by ADR entities in Slovakia, its development in the period between 2016 and 2019, current situation, conclusions and suggested changes.

Keywords:  ADR procedure, ADR entity (national identity), domestic disputes, consumer, trader

JEL Classification:  K39, K49, D18 

DOI: https://10.2478/stcb-2020-0011

Received: 13.7.2020   Accepted: 20.9.2020   Published: 30.9.2020

How to cite this (APA 7th edition):
Vačoková, L. (2020). Alternative Dispute Resolution (ADR) for Consumer Disputes in the Slovak Republic. Studia commercialia Bratislavensia: vedecký časopis Obchodnej fakulty Ekonomickej univerzity v Bratislave, 13(3), 78-89.

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ISSN (online): 1339-3081
Publisher: Fakulty of Commerce, University of Economics in Bratislava

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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.